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Residential Education

• Facilitate, monitor, report and evaluate engagement strategies based on the RWU Student Life Division 
Curricular Model and Residence Life and Housing Educational Plan.
• Utilize the residential curriculum model to encourage personal development, academic achievement, 
community living, and social interaction.
• Serve as an advisor for the residential community's student leadership initiatives. Attend staff/studentplanned community development activities and educational events.
• Serve as a hearing officer for the Office of Student Conduct and Conflict Resolution adjudicating low 
level cases involving alleged violations of the Student Code of Conduct.

Facilities and Operations

• Manage administrative aspects of the assigned residential community including administering room 
inventory reports, executing health and safety inspections, key inventories, room changes, and other 
details as related to the opening and closing of the residential community.
• Assist in the overall responsibility of a residential community, monitoring and reporting concern 
• related to the safety and facilities of the area.
• Ensure daily maintenance and custodial issues are effectively and efficiently managed within their area 
of responsibility.
• Assist in the facilitation of the annual resident satisfaction survey.
• Oversee the opening and closing of a residential community as well as the transition to summer student 
and conference housing.
• Prepare an end of the year report to capture success, challenges, and inner workings of the residential 
community

Student Support

• Meet individually with students and, when appropriate, with parents to assist them in making 
appropriate choices and utilizing appropriate resources to help foster success at RWU.
• Serve as on-call professional staff on a rotating basis during weekend and evening hours to respond to 
residential emergencies dealing with student behavior, mental health emergencies, and other situations 
that require an immediate response.
• Provide and support student recognition initiatives and promote leadership opportunities.
• Maintain a professional relationship with students assigned to designated residential community, 
offering assistance and support through regular contact and conducting wellness checks upon request

Staff Management

• Supervise, mentor, evaluate and make recommendations for assigned staff and, as assigned, staff 
selection and hiring.
• Develop, implement, and assess semi-annual training programs and weekly staff meetings for the 
purpose of staff education and on-going professional development of the residence life 
paraprofessional team.
• Model and promote inclusiveness through staff training, and support of division and campus wide 
Social Justice Initiatives.

Department Leadership

• Actively participate in departmental, divisional and campus wide committees, including a specific 
auxiliary assignment or special project as designated by the Director.
• Be accessible, visible, and present for large campus wide programs, speakers, and athletic events.
• Volunteer for at least one program during spring weekend and chaperone at least one Senior class or 
Student Programs, Leadership, and Orientation event.
• Participate in new student recruitment and orientation events.

Additional Functions

• Support the various programs and initiatives of the department in addition to primary duties.
• Accept responsibility for additional initiatives, such as committee participation, or projects, as assigned 
by departmental Directors.
• Represent the department on campus-wide initiatives or participate in divisional events - occasionally 
on a volunteer basis.
• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual 
privacy.
• Perform any duties as assigned by supervisor or supervisor's designee

Required Qualifications

• Must be current RWU graduate student
• Be in good academic and judicial standing with the University and maintain a cumulative GPA of 3.0
• Adhere to strict confidentiality policies (and sign confidentiality agreement) when working with students and accessing student records as a matter of respecting students’ privacy.
• Supervisory and/or leadership skills which inspire, motivate, and foster a culture in which all staff members 
  are treated with respect, fairness, and professionalism and promotes professional development among the 
  team.
• Detail-oriented and self-motivated with the ability to work independently and as leader and collaborative 
  member of a team.
• Sensitive, diplomatic, and articulate written and verbal communication skills.
• Ability to implement problem solving strategies to manage everyday residential challenges such as crisis 
  response, conflict management, community development, and student/family concerns in a fast-paced 
  environment.
• Commitment to expand knowledge and awareness of diversity, equity, and inclusion, understanding cultural 
  differences, social identities, and historical inequalities, and strategies for interacting effectively with people 
  different from oneself.
• Commitment to professional growth in best practices in using technology in residence life and student 
  affairs to increase efficiency, accessibility, and quality of housing operations and residence life practices 
  such as Microsoft Office Suite, assignments, billing, and judicial database management systems, social 
  media, and community development tracking.
• This is a live-on position so the incumbent must live in university housing and work able to be on- call on a 
  rotating basis including weekend and evening hours.
• Must have a valid driver's license as it is required for on-call response to University Facilities in Bristol, 
  Portsmouth, and the main campus. 

Preferred Qualifications

• Available to serve in the position for two years.
• An interest in a career in higher education (residence life, diversity education, student conduct, engagement, 
  advising) or closely-related field.
• Experience using diversity, equity, and inclusion lens in delivering programs and services practice (i.e., 
  leadership practices, events/programs, etc.).
• Experience working a learning outcome based residential curriculum.
• Demonstrated skills in public speaking, facilitating conversations, and presenting to families, students, staff 
  and other constituents.
• Experience with student conduct, mediating student conflicts and restorative approaches to conflict 
  resolution.
• Experience planning and successfully executing programs, events, and/or trainings

At the University's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position

Must be a current graduate student at RWU residing in university housing. This role will be available for the 2025-2026 academic year.

May work 20 hours/week, paid at $20/hour up to $4,000 per academic year.